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Developmental Disability Associations
Independent Life
Resources A World of Resources for persons with
disabilities, senior citizens, and the chronically ill. Assistance available for
those who provide for their care, health needs, and support. Includes easy-to-use
directories, articles, news, community-based program materials, and consulting
services
www.aamr.org The oldest
organized professional association for the field of developmental disabilities features
many links and lots of resources.
National Association of
Developmental Disabilities
www.ncor.org The
National Center on Outcomes Resources is part of the Council on Quality and Leadership in
Supports for People with Disabilities. It is a clearing house and information source that
also includes a special interest supplement that addresses important national issues
impacting the lives of people with disabilities.
http://www.familysupport-hsri.org/
The Human Services Research Institute has established the National Center for Family
Support, funded by the United States Administration on Developmental Disabilities. This
site provides information about family support projects.
http://www.nichcy.org/ The National
Information Center for Children and Youth with Disabilities provides information on
disabilities and disability-related issues for families, educators and other
professionals. This site also provides information in Spanish.
World Association of Persons
with Disabilities
Attention
Deficit Disorders Association-Southern Region (ADDA-SR)
Our mission is to provide a resource network, to support individuals impacted by attention
deficit disorders, to advocate for the development of community resources and services
which meet the educational, social and healthcare needs of all individuals with ADD/ADHD,
to keep the public informed on the disorder through the media, the association newsletter
and referral service, monthly chapter meetings, educational programs, parent and adult
support services, and regional conferences and workshops.
Developmental Disabilities
Council
Oklahoma DD Council and College of Medicine.
NICHCY State
Resources
Over 40 resources for the state of Oklahoma.
Exceptional
Parent
DDS - California DDS
Healthcare Associations
These associations are primarily support and regulatory associations for healthcare professionals. They provide career information, education, licensure and regulatory information and make sure that a particular profession’s voice is heard in regard to laws, regulation of the profession or industry, treatment standards, etc.
Nursing Associations Links to Web sites of a variety of nursing associations. Listed by the National Council of State Boards of Nursing.
National Council of State Boards of Nursing This site provides information on the NCLEX examination, which the council develops, NCLEX diagnostic profiles for candidates, state nursing regulations and other resources.
American Health Information Management Association
American Massage Therapy Association
American Psychological Association
Additional Professional Associations Links to a variety of associations from the National Association of Health Data Organizations. List includes links to disease and disorders as well, but one of the most comprehensive list of associations.
Government Health Organizations -- Federal & International
Centers for Disease Control and Prevention (CDC)
U. S. Department of Health and Human Services
US Department of Health and Human
Services - COMMON ACRONYMS
World Health Organization
Americans with
Disabilities Act This is the home page of the Americans with Disabilities
Act.
Federal Office of Special
Education Programs This is the site of the federal
Office of Special Education Programs. It provides information about special education
including federal laws and regulations.
National
Institutes of Health - Office of Rare Diseases
CMS Centers for Medicare & Medicaid Services ( The old Health Care Financing Administration - HCFA).
Health Data and Statistics
Centers for Disease Control and Prevention (CDC) – Data and statistics
National Center for Health Statistics
Medical Statistics – Sites listed by MedBioWorld
Ohio Department of Health – Data and Statistics for cancer, infectious diseases, women’s health, county surveys, etc.
State and Local Associations
http://www.azleg.state.az.us/ is the
link to the State of Arizona Legislature. It allows you to track bills, follow proceedings
and provides access to all statutes.
http://www.ahcccs.state.az.us/
takes you to the site of the Arizona Health Care Cost Containment System, the state
Medicaid agency. This site includes policies, rules and information about current
initiatives.
http://www.ade.state.az.us/ess/eapn/Default.asp
Enhancing Arizona's Parent Network is a group of parents, advocates and state staff who
have partnered to make information and training readily available to families and
individuals. This site provides a comprehensive calendar of trainings regarding education,
supports and services to people with special needs and their families.
http://www.ahcccs.state.az.us/Publications/
Information about Arizona's Olmstead Plan
Ohio Department of Mental Retardation and Developmental
Disabilities (MR/DD)
Resources for Mental Health Clinicians
National Associations
Autism
Society of America
United Cerebral Palsy Associations
Down Syndrome Homepage
John F. Kennedy Center
for Research on Human Development
Sibling
Support Project
Center for Community Inclusion
Children & Adults with
Attention-Deficit/Hyperactivity Disorders
www.qualitymall.org
provides information about various planning and support techniques used to help people in
their communities.
The ARC - The ARC of the U.S.
Bakersfield ARC
Kern Regional Center
The Arc of the United States
California Rehabilitation Association
Arc Alameda
Contra Costa Arc
MARC (Marin County)
OPARC (Ontario/Pomona)
PARCA (San Mateo)
Desert Valley Industries (Palm Desert)
DART (Ridgecrest)
Arc Riverside
The Arc of Santa Maria Valley
Arc South Bay
Arc San Diego
Gray’s Anatomy The Bartleby.com edition of Gray’s Anatomy of the Human Body features 1,247 vibrant engravings—many in color—from the classic 1918 publication.
The Merck Manual of Diagnosis and Therapy, 17th ed. “Written by over 300 experts, it covers all but the most obscure disorders. In addition to describing symptoms, common clinical procedures, laboratory tests, and virtually all the disorders that a general internist might encounter,… Current therapy is presented for each disorder and supplemented with a separate section on clinical pharmacology.”
The Merck Manual of Medical Information – Home Edition “While The Merck Manual provides medical information to health care professionals, The Home Edition was written for patients, their families, and all non-health care professionals interested in learning more about illnesses, their diagnosis, and their treatment.”
The Merck Manual of Geriatrics, 3rd ed. “It discusses the medical care of the elderly with detailed attention to how physiology changes with age, the unique ways diseases present in the elderly, and the special considerations of treating disease in elderly persons.”
Other Online Publications from
MEDLINEPLUS A variety of
online government and other organizational pamphlets, brochures, newsletters, etc.
MERRIAM-WEBSTER MEDICAL DICTIONARY
Multilingual Glossary of Technical and Popular Medical Terms in Eight European Languages
PDR.NET - Physicians Desk Reference - search for drug indications and interactions
DRUGINFONET.COM - Drug Info - search for drug indications and interactions
New England Journal of Medicine You can search the journal back to 1975. Only abstracts are provided for articles from 1975 – 1992. Abstracts and full text of articles are available from 1993 through current issue. However, the newest six months’ editions of the journal are available to those with individual paid subscriptions. Enter USER NAME = CSCC and PASSWORD = MEDICAL to view the full text articles except for those published within the last six months. This journal is also indexed with abstracts in CINAHL, Medline and Periodical Abstracts. Also available in print at CSCC ERC.
JAMA - Journal of the American Medical Association The journal’s Web site offers a complete table of contents of each issue, plus, many of the standard monthly features are in full text. The major articles are available through their Web site only to those with personal subscriptions. JAMA is indexed with abstracts in CINAHL and MEDLINE. Periodical Abstracts also indexes and abstracts JAMA and provides full text of all articles from V285 n4, Jan24/Jan31 2001 edition on. Also available in print at CSCC ERC.
HealthWeb An Internet guide to health information and education, maintained by the health sciences libraries in the Greater Midwest Region of the National Network of Libraries of Medicine and of the Committee on Institutional Cooperation. Approximately 65 specialty areas from AIDS/HIV to nursing to Veterinary Medicine are individually categorized by: Consumer Health Resources, General Resources, Health Care Professional Resources, Online Publications, and Organizations.
MayoClinic.com Information on conditions, drugs, disease management, lifestyle planners, etc., presented by the well known Mayo Clinic. (http://mayoclinic.com/home)
MedBioWorld The largest site for medical & bioscience journals, associations, & databases.” This is a Web portal or directory. Does not provide content, but rather links to other sites that do. Still an impressive collection of links.
MedicineNet.com Commercial Web site with information on diseases and conditions, procedures and tests, medications, healthy living, and more. More than a few advertisements, but a good site, established and maintained by physicians.
MedlinePlus ”Health care information from the world’s largest medical library, the National Library of Medicine at the National Institutes of Health…information about specific diseases and conditions and also has links to consumer health information from the National Institutes of Health, dictionaries, lists of hospitals and physicians, …” (http://medlineplus.gov/)
Netwellness A site with a local flavor. A non-profit consumer health web site that provides high quality information created and evaluated by medical and health professional faculty at the University of Cincinnati, Case Western Reserve University, and the Ohio State University.
Alternative Medical Foundation – Website providing information “about alternative systems of healthcare, treatment and diagnostics.” Two of their Website features:
Ø HerbMed – “HerbMed® - an interactive, electronic herbal database – provides hyper-linked access to the scientific data underlying the use of herbs for health.”
Ø Resources – The Alternative Medical Foundation’s directory on alternative medical treatments and practices such as acupuncture, herbal medicine, mind body medicine, etc. Includes information on books, journals, associations and links to other Web sites.
Additional Alternative Medicine Sites listed at HealthWeb.com
Biological Abstracts “Biological Abstracts, a leading source of life science information, collects abstracts and bibliographic references to worldwide biological and medical literature. Biological Abstracts contains references to journal items focusing on vital biological and medical research findings, pharmacological studies, and discoveries of new organisms.”
CINAHL – Nursing and Allied Health Coverage includes: Nursing - coverage of virtually every nursing journal published; Allied Health - physical therapy, occupational therapy, emergency services; Specialized Health - consumer health, alternative therapies, health sciences librarianship.
MEDLINE “MEDLINE is the National Library of Medicine's (NLM) premier bibliographic database covering the fields of medicine, nursing, dentistry, veterinary medicine, the health care system, and the pre-clinical sciences.”
CancerLit “CancerLit is a bibliographic database that contains citations and abstracts for cancer literature from over 4,000 different sources, including biomedical journals, proceedings, books, reports, and doctoral theses.”
Lexis Nexis > Medical Provides full text articles from general news sources (newspapers) as well as a limited selection of medical newsletters and journals. The database also provides access to MEDLINE.
Academic Search Premiere “Academic Search Premier is the world’s largest scholarly, multi-discipline, full text database designed specifically for academic institutions.” Many medical and health related journals and many full text articles.
PsycINFO “PsycINFO contains citations and summaries of journal articles, book chapters, books, dissertations, and technical reports, all in the field of psychology and the psychological aspects of related disciplines, such as medicine, psychiatry, nursing, sociology, education, pharmacology, physiology, linguistics, anthropology, business, and law.”
Other Alternative Medicine Sites
Music Therapy: The Power of Music Examines the power of using popular music in therapy (something people already listen to). Includes examples of therapeutic messages in popular music, as well as, original music by therapeutic rock band: Freudian Slip.
Find A Human on Automated Telephone Answering Systems
Source: IVR Cheat Sheet 11/20/2005 -- with some of my changes/input
| finance | phone | steps to find a human |
| American Express | 800-528-4800 | 0 |
| ATT Universal | 800-950-5114 | ## |
| Bank of America | 800-900-9000 | 1 loan; 2 account; 3 investing; 4 info; or 00 to human |
| Bank One | 877-226-5663 | 0 thru the options to get a live person |
| Capital One Visa | 800-867-0904 | ignore prompts and invalid entry warnings; press #0 five times |
| Charles Schwab | 800-435-9050 | 3 then 0 |
| Chase | 800-CHASE24 | 5 pause 14*0 |
| CitiBank | 800-374-9700 | 1 online support; 2 billpay; 3 non-online; 4 credit card; or 0 to human |
| Discover | 800-347-2683 | ***** |
| E-Trade | 800-387-2331 | #### |
| Fidelity | 800-544-6666 | ignore prompt for social security number, just enter ### |
| MasterCard | 800-MC-ASSIST | 000 on each menu |
| MBNA | 800-421-2110 | 00 when menu starts |
| Paypal | 650 864-8000 | cf http://paypalsucks.com/PayPalPhoneNumbers.shtml |
| Sovereign Bank | 800-SOV-BANK | 1 English; 1 personal; 3 then social#; passcode, #; then 0 (1-3x) |
| Sun Trust Banks | 404-588-7815 | Yes |
| US Bank | 800-US BANKS | 000(0) |
| Visa | 800-847-2911 | 000 (ignore prompts saying that it's an invalid entry) |
| Wachovia | 800-922-1800 | accounts personal banking |
| Washington Mutual | 800-756-8000 | At any time after the announcement(s) start 'O'. |
| Wells Fargo | 800-869-3557 | 0,0,0 |
| Western Union | 800-325-6000 | 0 |
| government | phone | steps to find a human |
| INS | 800-375-5283 | After selecting English, (with a 2 second delay between) 2 6 2 4 |
| Social Security | 520-364-1241 | At prompt 0 |
| Veterans Affairs | 800-827-1000 | 1,0 |
| insurance | phone | steps to find a human |
| Aetna | 800-537-9384 | "2, then say ""operator"" (check this)" |
| Aetna | 800-680-3566 | * then 0 anytime |
| AFLAC | 800-99-AFLAC | *** |
| Ameritas | 8007451112 | 00000 |
| BlueCross | 800-800-4298 | Press 2 |
| CIGNA | 800-516-2898 | REGARDING A BILL |
| Cigna | 800-849-9000 | ## |
| GEICO | 800-841-3000 | Wait for prompt then 6, 1, 5 |
| Medicare | 800-633-4227 | "After the opening prompt say ""agent""." |
| Principal Life | 800-247-4695 | 1 for English, 2, then 0 several times until it redirects you to an operator. |
| pharmacy | phone | steps to find a human |
| CVS | local listing | dial local store, after prompt. press 6 will connect to store manager |
| Eckerd | 800-eckerds | 0 for pharmacy, 8* for manager |
| Rite Aid | Local Store | Press 3 to speak to the pharmacy |
| Walgreen's | local store | 0 for a pharmacy employee |
| products | phone | steps to find a human |
| Bose | 800-444-2673 | Direct to human! |
| Sonos | 800-680-2345 | 1 sales; 2 support |
| Sony | 800-222-7669 | "When prompted by the automated voice system to answer ANY questions, just say ""Agent""" |
| retail | phone | steps to find a human |
| Advance Auto | 800-314-4243 | 0 when the automated message begins |
| Amazon.com | 800-201-7575 | Direct to human! |
| Best Buy | 800-365-0292 | 00 |
| Best Buy | local store | wait for extension prompt (sometimes must 4), then ext. 2021 |
| Circuit City | local store | 0 for customer service or 218 for store manager |
| eBay | 800-322-9266 | 0 |
| Home Depot | 800 677-0232 | "When asked for account number, keep hitting ""#"". After 5 or 6 times, a human appears!" |
| Home Shopping Net | 800-284-3100 | 0 |
| Ikea | 800 434-IKEA | "0000000 (hit ""0"" many times fast, if you do it once, or too slow, it will merely repeat the menu)" |
| K-Mart | local store | 0 |
| Kohl's | 800 5645740 | After providing account info, press 0 three times |
| Lowes | local store | 0 for customer service or #450 for commercial sales |
| Old Navy | 800-OLD-NAVY | 0 |
| Overstock.com | 800-843-2446 | At the main menu, 0 three to four times to bypass the menu |
| QVC | 800-367-9444 | 0 |
| Safeway | local store | As soon as voice prompt starts type 1200 to get human |
| Sears | 800-4-MY-HOME | Silence don't push numbers just sit there and you will be placed at front of que. |
| Target | local store | 0 during greeting. |
| "Toys ""R"" Us" | local store | 0 |
| Wal-Mart | 800-546-1897 | 0 |
| shipping | phone | steps to find a human |
| DHL | 800-225-5345 | press 1, press 5, press 0, enter your phone number. |
| FedEx | 888-GO-FEDEX | "At message say ""Representative""" |
| UPS | 800-pick-ups | yes |
| USPS | 800-275-8777 | 7-3-2 or send them some junk mail |
| technology | phone | steps to find a human |
| AOL | 888-346-3704 | 0 |
| Apple | 800-275-2273 | "000; if virtual rep answers, say ""operator""" |
| Compaq | 800-652-6672 | No easy escape |
| Dell | 888-560-8324 | 2 order; 3 support; 4 purchase help; or 00 to human |
| Dell Service | 800-624-9897 | option 1, EXT 7266966, option 1, option 4, option 4 |
| Earthlink | 888-earthlink | 1 find a dialin number; 2 billing; 3 sales; 4 support |
| Epson | 800-922-8911 | yes |
| Gateway | 800-846-2301 | 00# |
| HP | 800-474-6836 | "Say ""agent""." |
| HP | 888-560-8324 | 00 |
| IBM | 800-IBM-4YOU | You go into a hold queue immediately |
| Microsoft | 800-936-5700 | Always 0. This is true for just about any MS number. |
| QuickBooks | 888-729-1996 | 1 purchase; 2 billing; 3 registration; 4 tech support or 0 to human |
| Symantec | 800-441-7234 | 00 |
| Telco | phone | steps to find a human |
| AT&T | 800-222-0300 | .. |
| AT&T Wireless | 800-888-7600 | No easy escape - I use "0" wait, then "0" => 2 errors gets you an agent |
| BellSouth | 877-678-2355 | *0 |
| Cellular One | 888-910-9191 | "4, say ""agent"", then #" |
| Cingular | 800-331-0500 | For faster service, the option that you are looking to close your account, You get the same ppl but an immediate answer |
| Cricket | 800-274-2538 | 313 |
| Nextel | 800-639-6111 | 0 five times |
| SBC | 800-585-7928 | Again, an (intelligent, this time) IVR wants YOUR phone number first. |
| Sprint PCS | 888-788-5001 | "00, then say ""agent""" |
| Verizon DSL | 800 567 6789 | "Say ""I don't know it"" then ""technician""" |
| Verizon Wireless | 800-922-0204 | #00 or enter phone # then 0 then 4 |
| travel | phone | steps to find a human |
| American Airlines | 800-433-7300 | "00, then say ""agent""" |
| Amtrak | 800-872-7245 | "0 or say ""agent""" |
| Continental | 800-523-3273 | "Three Delta 800-221-1212 0 then say ""operator""" |
| Delta | 800-221-1212 | "say ""agent"" four times - every time it asks for a response from you" |
| jetBlue | 800 JET-BLUE | 1 flight status; 2 reservations; 3 vacation packages |
| Kayak.com | 203 899-3120 | 0 |
| Northwest | 800-225-2525 | Star, 0, after initial greeting |
| Southwest | 800-435-9792 | Calls answered by operator; during busy times you might have to hold |
| United | 800-864-8331 | Do nothing, wait for human. |
| US Airways | 800-428-4322 | 4, wait, 1 |
| Walt Disney World | 407-824-4521 | Direct line to Magic Kingdom Guest Relations |
| TV/satellite | phone | steps to find a human |
| Comcast | 800-266-2278 | Customer service, but an IVR wants your number first. |
| Direct TV | 800-347-3288 | 0 repeatedly |
| Dish Network | 800-333-3474 | 0 during menu |
| Sirius | 888 537-SIRIUS | 0 |
| TiVo | 877-367-8486 | "Say ""Live Agent""" |
| Xm Radio | 800-998-7900 | Direct to human! |
111 companies listed as of Sun 20-Nov-2005 8:53 PM. For more info, click here.
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